Does the guarantee transfer if I sell my home?

Yes. Coverage follows the covered Roof Recovery work at the property when the home is sold. The buyer should contact Roof Recovery with the property address so the customer record can be updated.

What is not covered by the workmanship guarantee?

Ordinary wear, storm or other external damage, roofing materials covered by their manufacturer, and changes or repairs by third parties are not workmanship defects covered by this promise.

How do I request service for covered work?

Use the registered-customer service-request form on this page with the covered property address, completion year, request details, and preferred contact method. Roof Recovery typically responds within one business day.

✓ Lifetime workmanship guarantee

Your roof is covered for life. Workmanship included.

Q: What does the lifetime workmanship guarantee cover?

The promise covers Roof Recovery workmanship on the covered work, including a leak caused by that workmanship. It is separate from the manufacturer's warranty on roofing materials.

Roof Recovery's lifetime promise covers our workmanship on the work we perform — including a workmanship-related leak. It stays with the covered work at the property, so you have a clear path to service even if the home changes hands.

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What the promise means

A workmanship guarantee is about how the job was done.

The lifetime promise applies to Roof Recovery workmanship on the covered work. If a workmanship-related leak or issue appears, tell us where the work was performed and we will review it with you.

Roof Recovery workmanship

Our promise covers defects in the installation work we performed, including a leak that is determined to be related to that workmanship.

Separate from materials

Roofing products have their own manufacturer material warranties. Those terms are separate from Roof Recovery's workmanship guarantee.

Service starts with the address

Share the covered property address, approximate completion year, and what you are seeing. That helps us locate the customer record and respond quickly.

When a home is sold

The coverage follows the covered work at the property.

When the home is sold, the lifetime workmanship promise stays with the Roof Recovery work at that address. A buyer does not need to start over with a new roof contract.

Buying a home with Roof Recovery work? Contact us with the property address so we can update the customer record. This page does not authenticate a customer or provide a login; our team confirms the record when reviewing a service request.

Know the boundaries

What the workmanship guarantee does not cover.

The promise is specific to installation workmanship. It is not an all-risk roof insurance policy or a substitute for a manufacturer's material warranty.

Ordinary wear

Normal aging, weathering, maintenance issues, and deterioration over time are not workmanship defects.

Storm and external damage

Hail, wind, falling objects, animals, and other storm or external damage are outside the workmanship promise.

Third-party changes

Alterations, repairs, penetrations, or other work performed by someone else can affect coverage for the changed area.

Registered-customer service request

Tell us what is happening.

This form is for a Roof Recovery customer requesting service for work at the covered address. It does not authenticate a customer or create a login.

Include the property address and approximate completion year so Tom can find the right record. Roof Recovery typically responds within one business day.

For an active emergency or immediate interior water intrusion, call (484) 374-2557.

Full name *

Please enter your full name.

Phone number *

Please enter a valid phone number.

Warranty registration reference *

Please enter your warranty registration reference (255 characters or fewer).

Covered property address *

Please enter the covered property address.

Email (optional unless Email is selected)

Please enter a valid email address.

Approximate completion year *

Please enter a year from 1997 through 2026.

What do you need help with? *

Please select a request type.

Problem details *

Please describe the problem.

Preferred contact method *

📞 Call

💬 Text

✉ Email

Please select a preferred contact method.

I confirm that I am a Roof Recovery customer and that this request concerns Roof Recovery work at the covered property address. *

Please confirm the customer and address statement.

Your information is used to review this service request and contact you about it.

✓

Service request received.

Tom will review the covered-work record. You can expect a response within one business day.

WR-00000

Keep this reference for your records. This confirms a request was submitted; it is not a customer login or authentication.

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Common questions

Warranty answers, in plain English.

What does the lifetime workmanship guarantee cover?

It covers Roof Recovery workmanship on the covered work, including a workmanship-related leak. Manufacturer material warranties and workmanship are separate promises.

Does the guarantee transfer when a home is sold?

Yes. Coverage follows the covered work at the property. A buyer should contact Roof Recovery with the property address so the customer record can be updated.

Is storm damage covered by the workmanship guarantee?

No. Storm damage, ordinary wear, and other external causes are not workmanship defects. The guarantee also does not cover third-party alterations or repairs.

How quickly will Roof Recovery respond?

After you submit the service request with the property details, Roof Recovery typically responds within one business day.

Need help with covered work?

Send the property details through the service-request form, or call Tom at (484) 374-2557. Know someone planning a roofing project? Refer them and earn $100.

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